Pier 1 had gone dark on Meta for most of a year before partnering with Adquadrant in September 2025. Ahead of their first BFCM under our management we rebuilt the account from one broadly targeted campaign into a segmented structure — separate prospecting, retargeting and retention, each built around Advantage+ and informed by first-party CRM data. Rather than hand-picking interest categories, we let Advantage+ find the audience inside each deliberately defined segment. Purchases nearly doubled, revenue grew 60%, and cost per acquisition fell by half — all on less budget than the year before.

Industry

Home & Décor / Omni Retail

Key Services

  • Meta Ads
  • Advantage+
  • Account Restructure

Results

82%

more purchases, 1,102 to 2,010

  • Cost per acquisition of $13.00, down from $25.46
  • 5.08x return on ad spend, up from 2.96x
  • Revenue up 60% on 7% less media spend
Pier 1

Impact

Segmentation did the work that budget usually does. By defining prospecting, retargeting and retention as separate problems and letting Advantage+ solve each one inside its own boundary, Pier 1 bought nearly twice the purchases for half the unit cost — on a smaller budget than the year it had gone dark.

Pier 1

's Results

82%

More purchases (1,102 → 2,010)

$13.00

Cost per acquisition, down from $25.46

5.08x

Return on ad spend, up from 2.96x

The adQ team performs great. We hit all of our revenue goals and maintained top‑line ROAS!

icon

From the start, Adquadrant blew us away with their creative. They encourage us to go out of the box with different avenues and different creatives, to think more strategically about the ads we’re putting out. And they also took control of media buying, telling us, “You can leave this channel alone, SEO is good” or “We can ramp up this” and "You should spend more but you'll make more." They helped us make big decisions.

Pier 1 delivered its best BFCM ever — 82% more purchases at half the cost per acquisition.

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